Frequently Asked Questions


** When calling this number have your Merchant Identification # ready and available. This was sent in the welcome email, subject line read “Important Merchant Information-DO NOT DELETE”. If you do not know your MID be prepared to answer security questions such as verifying your SS, Tax ID, Business Bank Account Number, etc. Please understand this is for security purposes.

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Scott Shearer

We rely on Ignite Payments Strategic Alliance as a trusted business partner. They consistently go above and beyond with customer service and business solutions. Their leadership and support staff communicate in real time and collaborate as one. I am solicited weekly by their competitors but don’t care what the offer is – I am not changing.

Scott Shearer – Owner Twisted Olive



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