Staff

YOUR LOCAL OFFICE

Ignite Payments Strategic Alliance – 888-333-5450 or 630-657-1850

 

OWNER

brad

Brad Franzen

Agent

630.657.1851

 

SALES

larsen

Annette Larsen

National Sales Executive Director

773.297.1918

joe

Joe Czerkies

Independent Sales Representative

630.657.1856

 

SUPPORT
james

James Gilliard

Customer Support Lead

630.657.1854

carrie

Carrie Herro

Client Relationship Manager

630.657.1855

william

William Umana

Client Relationship Manager

 

Corporate and Card Specific Contacts

First Data Customer Support: 877.274.7915
PCI RapidComply Support: 855.532.4891
Voice Authorization Center: 800.228.1122
Discover Merchant Support: 800.347.1111
American Express Merchant Support: 800.528.2121
JCB Merchant Support: 800.522.9345
Diner’s Club/Carte Blanche Merchant Support: 800.522.9040

 

Gateway and Mobile Product Support

First Data Global Gateway e4 Support: 855.448.3493
First Data Global Gateway Support: 888.477.3611
LinkPoint Cart Support: 888.812.1621
First Data Mobile Pay Support: 866.277.4820
Authorize.net Support: 866.437.0476
eProcessingNetwork Support: 800.971.0997

 

Software Based Support

ICVerify Support: 800.900.6133
PC Charge Support: 877.659.8981

CONTACT US FOR MORE INFORMATION

Frank C

I’ve been with Ignite/first data for 4 years now as my credit card processor. I couldn’t be happier. They have amazing rates. Their customer service team is top-notch and they’re very knowledgeable. I also have the mobile pay on my phone, and it’s been a very reliable source. I’m able to accept payments anywhere I go!

Frank C. – CEO, We Know Tickets



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